International Sales

Topics

• International Distributors
• Direct International Sales: Placing an Order
• Technical Information for International Users
• Power
• Language
• CE Mark
• Other
• Product Support Subscription: Software Updates, Technical Support, Warranty, and more.
• Catalog & Pricing

International Distributors

We have a network of international distributors serving many countries. If you are inquiring from outside the USA or Canada, please complete our web form and we will provide you the contact information for the distributor serving your country. If we have a distributor assigned to your country, you must place your order with them! If none is available for your region we will let you know and you may order directly from us in the USA; refer to the next section 'Direct International Sales: Placing an Order'.

CAMI Research is the only authorized seller of CableEye test and cable management systems within the US and Canada.

Direct International Sales: Placing an Order

If we have a distributor assigned to your country, you must place your order with them! If none is available for your region we will let you know and you may order directly from us in the USA. For direct sales, this is the procedure to follow:

• Complete our Request For Quote (RFQ) form indicating exactly which items interest you in the comments section. An html version of our catalog may be referenced here. You may request a pdf version of our color print catalog here.
• We will e-mail you back a pro-forma invoice showing exactly what you will be billed, including the shipping and handling charge.
• If the pro-forma invoice meets with your approval, you should e-mail a purchase order, or return the pro-forma invoice with your signature and request to place the order, indicating the method of payment.
• Companies that can provide suitable credit references with three USA companies and a USA bank may apply for net 30-day credit privileges. You may also prepay your order by either wire transfer or check drawn on a USA bank if suitable references are unavailable. We also accept VISA, MasterCard, or American Express credit cards.
• Normally, we can ship within three business days of your payment being cleared.

Note that the pro-forma invoice amount does not include duty, VAT, or other taxes that may be imposed by your country.

Technical Information for International Users

Power: Low Voltage Testers
CableEye low voltage testers require a wall-mounted power module as follows:

M2-Series
9 Vdc Unregulated at 300 mA (max), 3W

M3-Series, M4
18 Vdc Unregulated at 500 mA (max), 9W - for control module and expansion units

The output connector is a standard 2.5mm circular DC power jack, center positive. Any foreign-style power module that provides this output will be adequate. At your preference, we will either ship the USA-style power module, ship no power module, or provide the proper power module for your country and advise you of any additional cost.

---

Power: High Voltage Testers
Our HiPot units (HVX series) plug directly to 100 - 250Vac, 50-60 Hz, 130W (max) power for 128 TPs, 175W (max) power for 512 TPs with IEC-standard universal C14 chassis plug.

---

Language
The on-line help system, Getting Started Guide, Software Introduction Booklet, and User's Manual are in English. Our software may be configured for English, Chinese, French, German, Hebrew, Italian, Japanese, Korean, Polish, Spanish, Turkish, or Ukrainian screen labels. Macro instructions written within our standard software and intended to be read by an operator (including but not limited to rich text work instructions with images) may be written and displayed in any language. Work instructions can be coupled with operator text to speech conversion to form a totally heads-down work-station.

---

CE Mark

---

Other
For all other technical requirements, including software and computer, please see the Specifications sheet.

Product Support Subscription:
Software and Hardware Maintenance, Technical Support, Warranty, and more.

Product Support Subscriptions apply whether our products are purchased directly from us or through our International Distributors. Customers who purchase their tester or Product Support Subscription renewal through an International Distributor must contact that distributor for subscription matters and service. You receive complimentary software updates and upgrades, free Tech Support, a warranty on parts and labor for hardware support (excluding shipping), and more. We have found the hardware to be extremely reliable, so it is unlikely that the test fixture will pose any problems under normal use. Additional benefits are included with the subscription. Click the link for details.

Catalog & Pricing

Please contact your local authorized distributor for local prices.

If there is no local distributor for your region, and you contact us directly, note that quoted prices are USA only and subject to exchange rates, freight and import costs.